Wear your swimsuit! If you don’t, you will regret it. What You Need for Your Key West Jet Ski Tour I was down as long I didn’t have to drive the jet ski and could just sit back and have fun. We signed up on the spot for a tour running later that same day. He loves to be on the water and is a bit of an adrenaline junkie, so naturally jet skis are right up his alley. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.Read This Next: La Concha Hotel in Key West ReviewĪs soon as John saw the jet ski tour, he was sold. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. We would like to ask for official apology from that coach and Fury, and full refund for my friend ($187.21).īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. If customer get lost and follow the coach deserves humiliation and forced quit like this, I'd really doubt the business's professionalism. They said it's for safety reason, but if there's logging equipment on the jet ski, Fury can check. After this happens we contacted Fury for MANY time, but their attitude is very bad and no follow-*** at all. No explanation, during or afterwards.We arrived at ******** two hours in advance, learned carefully from the safety booklet, and passed the exam with high scores. And the whole jet ski trip for her ended, within 10 minutes. ![]() What makes it more unbelievable was that after hearing my friend's apology, the coach said with a very disrespectful attitude and asked the other staff to take her back. ![]() ![]() My friend explained and apologized that she just heard him say stop for the first time. But to her surprise, the coach acted as if she had committed some very dangerous behavior and asked his colleagues to send my friend back, without any explanation. After just a minute, my friend heard the coach say stop, and she stopped immediately. So she followed him but kept the distance and a low speed ALL THE ***** no greater than 30mph. At this time, the latter coach who usually took charge of taking photos approached, and my friend naturally thought the coach was here to pick her up and guide her to where he was standing. Because she was very cautious and rode at low speed, she couldn't keep up with the previous people. I booked two jet ski trips Ma 4:30pm (Booking #*********) from ********.However, the whole experience for my friend is extremely unpleasant and disrespectful, ruining the jet ski but also our whole trip in key west, and we'd like to ask compensation.When my friend (*************) just got started, she followed the coach's instructions to follow the person before her.
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